Support Portal

Here to keep your wardrobe moving.

Direct assistance, simple shipping, and our lifetime seam guarantee. We build garments to wear, not to store.

24h

Average response time

30 days

Hassle-free return window

Lifetime

Seam construction guarantee

Common Questions

Clear answers, zero friction

Everything you need to know about our shipping timelines, hassle-free return window, and our lifetime garment construction standards.

Shipping & Returns

Construction & Sizing

How do returns work?

What is the seam guarantee?

We offer a 30-day return window. Items must be unworn and in original packaging. Return shipping is free on all domestic orders.

If any seam splits or stitching fails during the lifetime of the garment, send it back. We will repair or replace it free of charge.

When will my order ship?

Finding your correct size

Orders placed before 12 PM EST ship same-day. Standard delivery takes 2-5 business days depending on your location.

Our garments feature classic, true-to-size tailoring. Sizing charts are available on each product page with exact garment flat measurements.

Get in Touch

Direct human support.

Have an inquiry about sizing, an active order, or a return? Fill out the form and our team will respond within one business day.